Contact CCCU

Have a question? Need help? City & County Credit Union is here for you.

Chat with Us

By Phone or Fax

Mon– Friday	7:30 am–5 pm
Saturday	9 am–noon
Phone:	(651) 225-2700
Toll Free:	(800) 223-2801
Fax:	(888) 972-7067

ATLIS Automated Phone System

(651) 225-2772 or (800) 952-8527

Download ATLIS Caller Guide

Branch/ATM Locator

Find an ATM or branch near you

ATM Networks

Allpoint ATMs

CO-OP ATMs

MoneyPass ATMs

Never include non-public personal information such as account or social security number when sending an unsecured email. If you have specific questions about your account, please use our secure message center in online banking by logging in and clicking the “Contact Us” button.

Chat Branch/ATM

Lost Card

To report a lost or stolen debit or ATM card: call (855) 448-8198 (US) or (727) 229-2449 (International)
To report a lost or stolen credit card: call (800) 449-7728 (US) or (314) 542-7111 (International)

Suspicious Activity

To report suspicious activity on your debit or ATM card: call (855) 448-8198 (US) or (727) 229-2449 (International)
To report suspicious activity on your credit card: call (800) 449-7728 (US) or (314) 542-7111 (International)

Fraud vs. Dispute

Fraud – If you have an unauthorized transaction on your debit or credit card contact the following.

Credit & Debit Card Fraud: call (888) 918-7313
Follow Up on a Fraud Case: call (888) 918-7341

Dispute – If you have authorized a transaction, but now dispute the terms of the transaction you must first contact the merchant to try and resolve the dispute. If the dispute is not resolved, contact the following.

Credit & Debit Card Dispute: call (866) 820-5862
Follow Up on a Dispute Claim: call (888) 918-7341

Cardholder Services

For card questions: call (651) 225-2700 or (800) 223-2801.
For card questions after hours: call (866) 820-5862.

Card Activation/PIN

To activate your debit card and/or change PIN: call (866) 985-2273
To change your credit card PIN: call (888) 886-0083.

Mobile/Online Banking

If you are locked out of your account or need help logging in: call (651) 225-2700 or (800) 223-2801.

Bill Pay/Popmoney

6am – 12am CT, 7 days a week

Bill Pay: call (844) 265-9344
Popmoney: call (877) 675-6378

Coin/Currency Order

Call (651) 225-2700 to place your order one hour prior to picking up at any CCCU branch. You must present identification upon pickup.

Traveling

To ensure your credit card and/or debit card is ready to use while you’re away, notify us of upcoming travel.

Call us at (651) 225-2700, use our online chat, or fill out the contact us form.

Keep City & County phone numbers and account information handy. Travel Financial Contact List.