Everyday banking, made simple & free.
Chat, by phone, in-person – connect with City & County Credit Union when & how you want. We’re here to help.
Get your questions quickly answered by selecting the chat icon in the bottom right corner of our website. You’ll find answers to frequently asked questions, important updates & more twenty-four hours a day, seven days a week.
Want to chat with a live agent? Use chat during the hours below.
Monday – Friday | 7:30 AM – 5 PM
Saturday | 9 AM – Noon
Send City & County a secure message anytime from online banking. Simply log in to your account and click on ‘Contact Us’ in the upper right corner.
Or submit a contact form – do not include your member or account numbers for your safety & security.
Visit a City & County Credit Union branch near you to chat with us in-person. With 8 Twin Cities metro locations and 5 General Mills exclusive branches, use our locator to find one closest to you.
Enjoy access to 100,000+ fee-free ATMs nationwide alongside the ATMs located at our branch locations. Find an ATM near you.
Traveling? On the opposite side of town? Visit a shared branch location to conduct your business just like you are at City & County Credit Union. All you need is your member number & ID. Find a shared branch near you.
Looking for a donation or sponsorship for your event? Complete City & County Credit Union’s giveback form. Make sure to have your event details ready!
If you’re getting in touch with City & County Credit Union about a specific issue, find the best number to contact below.
Fraud – If you have an unauthorized transaction on your card.
Dispute – If you have authorized a transaction, but now dispute the terms of the transaction you must first contact the merchant to try and resolve the dispute. If the dispute is not resolved, contact the following.
If you are locked out of your account or need help logging in call (800) 223-2801.
6am – 12am CT, 7 days a week
Call (651) 225-2700 to place your order one hour prior to picking up at any CCCU branch. You must present identification upon pickup.
To ensure your credit card and/or debit card is ready to use while you’re away, notify us of upcoming travel.
Keep City & County phone numbers and account information handy.