Careers at CCCU

At City & County Credit Union, we know greatness starts from the inside. From our team of front line employees to our Member Connections staff to our behind the scenes crew that develops new products & technologies – we take pride in creating a team of employees who share the same mission that we do – empowering you to do more, by doing what’s right every day.

Each employee works relentlessly to create lifelong relationships with our member-owners. From buying their first home to starting an emergency fund, we’re committed to helping our members reach their biggest & smallest financial goals – and of course helping them celebrate every milestone along the way.

If this leaves you inspired, explore City & County Credit Union’s opportunities to join our team.

Current Job Openings

BSA & Fraud Analyst

Schedule	Monday through Friday
Location	Minnetonka, MN
Reports to	VP – Compliance & Risk Management
Responsibilities	This position is responsible for reviewing transactions for possible fraud and suspicious activity. The BSA & Fraud Analyst position will identify, investigate, and document unusual transaction behavior patterns on accounts. The structure of this position requires the ability to work with processes based on varying and unique results and circumstances, not on defined instructions. This position requires attention to detail, as well as excellent analytical skills to identify suspicious and/or fraudulent activity. This position requires the individual to exercise sound judgment and to observe the highest degree of confidentiality in the handling of information. This position operates under the guidance of the VP Compliance & Risk Management.
	Job Description Job Application
Skills	College degree preferred. BSA Certification preferred. 3 years’ recent financial institution experience. Knowledge of Bank Secrecy Act/Anti Money Laundering/US Patriot Act/OFAC regulations. Strong interpersonal skills (verbal and written) with the ability to gain consensus across a diverse group of users. Computer proficiency of Window® based applications. Excellent communication, customer service and organizational skills required.

Member Connections Specialist - Call Center Representative

Schedule	Monday through Friday with occasional Saturday mornings
Location	Maplewood, MN
Reports to	Member Connections Manager
Responsibilities	CCCU is looking for a Member Connections Specialist for our credit union’s Call Center. You will serve as the liaison between our company and its current and potential members through phone calls, emails and chats. The successful candidate will be able to accept ownership for effectively solving member issues, complaints and inquiries, including simple banking transactions, while keeping member satisfaction at the core of every decision and behavior. You will also educate our members on credit union products and services that will help them be financially successful.
	Job Description Job Application
Skills	High school diploma required with Associates or bachelor's degree preferred. Previous experience in a customer support role/call center environment. Proven superior customer service skills including ability to cross-sell products and services. Strong phone and verbal communication skills, along with active listening. Good written/chat communication skills. Ability to multi-task, set priorities and manage time effectively. Team player with high attention to detail, accuracy and thoroughness.

Member Engagement Specialist - Personal Banker

Schedule	Monday through Friday with occasional Saturday mornings
Location	Brooklyn Park, MN (Mill City) Eagan, MN (CCCU) Golden Valley, MN (Mill City) Lake Elmo, MN (CCCU) Maplewood, MN (CCCU) St Paul, MN (CCCU, 2 positions) Woodbury, MN (CCCU)
Reports to	Branch Manager
Responsibilities	CCCU is looking for a Member Engagement Specialist (MES), the credit union’s version of a personal banker. You’ll be responsible for assisting our members in opening and managing their accounts and finances by building long-term relationships and cross-selling the products and services that will help them be financially successful. We are looking for excellent communicators with solid knowledge of banking processes and products. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, is self-driven, and familiar with financial institution regulations.
	Job Description MES Job Application
Skills	Proven experience as a personal banker or credit union equivalent; experience in sales and customer service is a plus. Knowledge of personal banking practices and regulations. Familiarity with banking software; excellent use of MS Office. Ability to work diligently and independently to meet goals with high attention to detail, accuracy and thoroughness, with little supervision. Excellent communication skills. Member-oriented approach to handling problems with a positive attitude. High School diploma required, Associates or Bachelor degree preferred. 2+ years prior credit union or banking experience preferred.

Senior Network Engineer

Location	St Paul, MN
Reports to	Director of Networking & Security
Responsibilities	The Senior Network Engineer is skilled in the design, implementation and administration of complex communications networks, server and virtualization solutions. This includes troubleshooting issues in production environments, working with internal and external parties to drive timely resolutions. Required to maintain a secure and highly available environment following industry best practices while maintaining a constant awareness of the ever changing threat landscape.
	Job Description Job Application
Skills	Associate’s degree (A.A.) or equivalent from two-year college or technical school; or five or more years related experience and/or training; or three or more years of consulting experience. Knowledge with multiple vendor’s network design and administration of routers, switches, hubs, Wi-Fi, firewalls and VoIP. Cisco, HP/Aruba, Fortinet. Strong understanding of Layer 2 and Layer 3 network design and troubleshooting using Spanning Tree, Static Routes, EIGRP, OSPF, BGP, IPSec, SIP and other LAN/WAN and VPN technologies. Strong understanding of Wi-Fi network design and troubleshooting including site surveys. Experience with design, implementation and administration of SD-WAN. Experience with cloud integration. Experience designing, deploying and monitoring QoS throughout network. Strong understanding of IPSec VPN technologies used for secure remote access and B2B connectivity. Strong understanding of PKI infrastructure and certificate management systems. Strong understanding of 802.1X configuration, administration and troubleshooting. Proven track record managing and maintaining external partner and vendor relationships. Ability to use SNMP for network monitoring and performance tracking. Experienced with structured cabling and associated standards. Must have a System Administrator level computer certification as approved by the Credit Union. CompTIA A+, CompTIA Network+ certifications or equivalent recent experience. Current network vendor certification or equivalent experience such as CCNA, CCNP, NSE. Must be a valid licensed driver with a working automobile available to you at all times. Strong process engineering and analytical skills. Strong interpersonal skills (verbal and written) with the ability to gain consensus across a diverse group of users. Strong PC skills utilizing spreadsheets, word processing and Visio. Ability to work remotely. Have access to high speed and reliable Internet access. Excellent communication, customer service and organizational skills required. Strong documentation skills require the ability to write technical documentation, routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Teller

Schedule	Monday through Friday with occasional Saturday mornings
Location	Shoreview, MN
Reports to	Branch Manager
Responsibilities	CCCU is looking for a responsible bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our member satisfaction and company goals. We are looking for candidates that will be comfortable making dozens of transactions daily and communicating with different types of members, while serving as a member advocate and educator to help our clients be financially successful. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, self-driven, and familiar with financial institution regulations.
	Job Description Job Application
Skills	High school diploma required, Associates or Bachelor's degree preferred. One year of teller experience in banking, personal banking, retail banking or financial services or 2 years’ cashiers experience. Excellent communication and time management skills with high attention to detail and accuracy. Superior customer/member service skills. Basic PC knowledge and familiarity with electronic equipment.

Training & Development Specialist

Schedule	Monday through Friday
Location	Maplewood, MN
Reports to	Training & Development Manager
Responsibilities	CCCU is looking for a talented Training & Development Specialist to collaborate with our Training team to efficiently and effectively train our credit union employees. You will utilize a variety of training delivery methods that take into consideration the needs of adult learners. A successful candidate will have knowledge of credit union or banking products and services and be comfortable coaching for sales and service goals. You are a team player with great communication and relationship-building skills.
	Job Description Job Application
Skills	High School diploma or equivalent required, Associates or Bachelor’s degree preferred. 2+ years’ prior credit union or financial institution experience preferred. 2+ years of facilitating training or leadership in a financial institution preferred. Displays proven competence in interpreting comprehensive concepts and the ability to break these down into an understandable teaching format. Proficient in Word, PowerPoint, and Excel with a willingness to learn and master other software programs. Capable of working independently, with little supervision, while remaining flexible and adaptable to changing job requirements. Excellent and professional communicator using tact and diplomacy. Demonstrates high attention to detail, accuracy and thoroughness.

How To Apply

Submit a resume and application (PDF) to jobs@cccu.com. You can also mail your application to City & County Credit Union, Attn: Human Resources, 144 11th St E, Saint Paul, MN 55101.

Job Application

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Benefits & Support

At City & County Credit Union, we’re committed to providing a foundation of support for our employees in and outside of the office with an extensive benefits and compensation package. For a complete list of our benefits view the Benefit Overview.

Benefit Overview

Health & Wellness: Enjoy low-cost medical, dental and vision insurance including fitness reward programs & an HSA with employer contributions.

Plus, opt in for supplemental coverage to offset the cost of expenses not covered by insurance.

Beyond insurance coverage, focus on your wellness with paid vacation, sick days & holidays.

Retirement & Financial Wellbeing: Plan for life beyond your career and your overall financial wellbeing with a matching 401(K) program and a pension plan.

Meet with our team of Financial Advisors to create a plan that works for you and your entire family.

Development: Your success, is our success.

We want to help you reach your career goals and keep moving forward.

Cover the cost of college with our tuition reimbursement program, create a career map with our job shadow program and attend trainings to keep growing your skills.