At City & County Credit Union, we know greatness starts from the inside. From our team of front line employees to our Member Connections staff to our behind the scenes crew that develops new products & technologies – we take pride in creating a team of employees who share the same mission that we do – empowering you to do more, by doing what’s right every day.
Each employee works relentlessly to create lifelong relationships with our member-owners. From buying their first home to starting an emergency fund, we’re committed to helping our members reach their biggest & smallest financial goals – and of course helping them celebrate every milestone along the way.
If this leaves you inspired, explore City & County Credit Union’s opportunities to join our team.
Current Job Openings
Branch Manager
Application Accepted Through:
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Until Filled
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Location:
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Golden Valley, MN (Mill City)
Lake Elmo, MN (CCCU)
Minnetonka, MN (Mill City)
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Reports to:
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VP-Member Experience or Regional Branch Manager
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Position Objective:
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Guide and manage the branch in quality service delivery, sound branch operating tactics, and attainment of organization and branch goals. Solve problems within established policies and guidelines. Ensure branch is compliant with all applicable laws, regulations and policies. Provide back-up support for different branch operation departments/positions.
Job Description
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Prerequisites:
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4-year College degree, or equivalent Credit Union/Banking experience. 2 years’ supervisory experience, preferred. Ability to directly supervise six or more employees. Consumer lending underwriting skills preferred. Excellent customer service and communication skills (verbal, written and presentation). Proven experience in training and developing employees. Successful experience with Business Development. Able to lead a team toward a common goal. To be able to adapt to continuous change.
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Consumer Loan Officer
Application Accepted Through:
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Until Filled
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Location:
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Minnetonka, MN
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Reports to:
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Consumer Lending Manager
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Position Objective:
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The Consumer Loan Officer is primarily responsible for underwriting a high volume of excellent quality consumer loans and ensuring the successful delivery of consumer loan services quickly, accurately, courteously and in a confidential manner. The role is also charged with identifying member needs and providing information regarding how the credit union’s products and services can meet those needs. In addition, they are responsible for providing quality member service and ensuring the credit union’s professional image is maintained by delivering services efficiently, in a professional manner, and in compliance with existing regulations and policies.
Job Description
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Prerequisites:
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4 year degree or some college preferred. 2-4 years progressively responsible Credit/Consumer Lending experience in a financial service institution, preferably a credit union. 2-4 years customer service skills and demonstrated ability to cross-sell products and services. Lending experience with consumer credit/underwriting, including knowledge of consumer and home equity lending in a centralized environment. Consumer lending underwriting skills as evidenced by existing performing loan portfolio. Intermediate to advanced knowledge of Windows based PC software applications, including MS Office and in-house data processing systems. Knowledge of applicable State and Federal regulations, loan underwriting guidelines, standard loan products and the consumer lending industry, credit scoring models and reviewing credit reports, Fair Credit Reporting and Fair Debt Collection Practices, Truth-in-Lending Regulations Z, E & B, RESPA, and the entire lending process including interviewing and documentation.
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Lead Teller
Application Accepted Through:
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Until Filled
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Location:
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Maplewood, MN
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Reports to:
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Branch Manager
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Position Objective:
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Accountable for the supervision and activities coordination of the teller team. Leads by example delivering superior financial results and a best-in-class member experience adhering to CCCU Service Standards. The Lead Teller is responsible for creating an engaging, proactive sales and service environment in which employees deliver high level member experience consistently. The role is responsible for maximizing employee productivity and effectiveness through leadership and coaching.
Job Description
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Qualifications:
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High school diploma required. A minimum four years of teller experience. Proven superior customer/member service skills. Ability to stand for extended periods of time.
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Teller
Application Accepted Through:
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Until Filled
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Location:
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Lake Elmo, MN (CCCU, Part-time 25-30 hrs/week)
Lake Elmo, MN (CCCU, Full-time)
Maplewood, MN (CCCU, Part-time 32-39 hrs/week)
Minnetonka, MN (Mill City, Full-time)
St Paul, MN (CCCU, 2 positions, Full-time)
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Reports to:
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Branch Manager
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Position Objective:
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Serve our members by receiving or paying out funds with high degree of accuracy. Maintain accurate transactional records; provide basic cash receipt and payment services in accordance with credit union policies and procedures. Advocate for, and educate, our members regarding the services offered by the credit union. Act as a floating teller by working in multiple locations as needed.
Job Description
Job Application
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Qualifications:
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High school diploma required, Associates or bachelor's degree preferred. One year of teller experience or two years' cashiers experience. Excellent verbal and written communication skills. Proven superior customer/member service skills. High attention to detail, accuracy and thoroughness.
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Member Connections Manager (contact center)
Application Accepted Through:
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Until Filled
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Location:
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Maplewood, MN
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Reports to:
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VP Member Experience
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Position Objective:
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The Member Connections Manager is responsible for leading both the inbound and outbound aspect of City & County Credit Union's call center to ensure effective and efficient response time, relationship focused service, as well as compliance with regulations, policies and procedures. They are also responsible for leading the call center staff including training and coaching.
Job Description
Job Application
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Prerequisites:
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Bachelor's degree from college or university preferred with emphasis in business or related field, or equivalent experience in Credit Union/Banking industry. Two (2) years supervisory experience and two (2) years of call center experience. Excellent communication and leadership skills.
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Member Connections Specialist (contact center)
Application Accepted Through:
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Until Filled
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Location:
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Maplewood, MN (3 positions)
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Reports to:
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Member Connections Manager
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Position Objective:
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The Member Connections Specialist (MCS) interacts with all areas of the credit union. The primary responsibility is providing member service and engagement through phone calls and electronic forms of communication. The MCS answers a wide variety of member questions, handles member requests, performs transactions, and provides information on credit union services and products and service channels.
Job Description
Job Application
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Prerequisites:
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High school diploma required with Associates or bachelor's degree preferred. 0 to 2 years' prior credit union/banking or call center experience. Proven superior customer/member services skills including ability to cross-sell services and products.
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Member Engagement Specialist
Application Accepted Through:
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Until Filled
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Location:
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Golden Valley, MN (Mill City)
Lake Elmo, MN (2 positions, CCCU)
Maplewood, MN (2 positions, CCCU)
Shoreview, MN (CCCU)
St Paul, MN (CCCU)
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Reports to:
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Branch Manager
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Position Objective:
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The Member Engagement Specialist (MES) assists members in opening new accounts, interviewing, and closing of loan requests, explaining the benefits of the credit union’s products and services, and performing teller transactions. The MES provides excellent service, conducts follow up calls to members in a timely manner, completes tasks as efficiently as possible, is skilled in cross selling products and services and is knowledgeable of loan policies and procedures, financial institution regulations and all credit union services.
Job Description MES
Job Application
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Prerequisites:
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High school diploma or general education degree (GED) required, Associates or Bachelor's degree preferred. 2+ years financial industry experience. Excellent verbal and communication skills.
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Member Engagement Specialist Float
Application Accepted Through:
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Until Filled
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Location:
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St Paul, MN
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Reports to:
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VP Member Experience
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Position Objective:
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The Member Engagement Specialist (MES) Float moves to a variety of branch locations to cover for vacations or staffing needs. Branches where the MES Float could be asked to move include all Twin Cities locations. The MES Float assists members in opening new accounts, interviewing, and closing of loan requests, explaining the benefits of the credit union’s products and services, and performing teller transactions. The MES Float provides excellent service, conducts follow up calls to members in a timely manner, completes tasks as efficiently as possible, is skilled in cross selling products and services and is knowledgeable of loan policies and procedures, financial institution regulations and all credit union services.
Job Description MES Float
Job Application
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Prerequisites:
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High School degree required, Associates or Bachelor’s degree preferred. 2+ years prior credit union/banking experience preferred. Prior customer/member service skills, including ability to cross-sell services and products. Excellent verbal and written communication skills. Computer skills and proficiency in MS Office Suite required. Must be a licensed driver with a working automobile available during the day to move you between locations, as needed.
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If you are interested in an open position, please submit a cover letter, resume and application (PDF) to jobs@cccu.com. You can also mail your application to City & County Credit Union, Attn: Human Resources, 144 11th St E, Saint Paul, MN 55101.
Job Application
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Benefits & Support
At City & County Credit Union, we’re committed to providing a foundation of support for our employees in and outside of the office with an extensive benefits and compensation package. For a complete list of our benefits view the Benefit Overview.
Benefit Overview
- Health & Wellness
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Enjoy low-cost medical, dental and vision insurance including fitness reward programs & an HSA with employer contributions.
Plus, opt in for supplemental coverage to offset the cost of expenses not covered by insurance.
Beyond insurance coverage, focus on your wellness with paid vacation, sick days & holidays.
- Retirement & Financial Wellbeing
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Plan for life beyond your career and your overall financial wellbeing with a matching 401(K) program and a pension plan.
Meet with our team of Financial Advisors to create a plan that works for you and your entire family.
- Development
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Your success, is our success.
We want to help you reach your career goals and keep moving forward.
Cover the cost of college with our tuition reimbursement program, create a career map with our job shadow program and attend trainings to keep growing your skills.