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Careers at CCCU

At City & County Credit Union, we know greatness starts from the inside. From our team of front line employees to our Member Connections staff to our behind the scenes crew that develops new products & technologies – we take pride in creating a team of employees who share the same mission that we do – empowering you to do more, by doing what’s right every day.

Each employee works relentlessly to create lifelong relationships with our member-owners. From buying their first home to starting an emergency fund, we’re committed to helping our members reach their biggest & smallest financial goals – and of course helping them celebrate every milestone along the way.

If this leaves you inspired, explore City & County Credit Union’s opportunities to join our team.

Current Job Openings

Lead Teller


Schedule

Monday through Friday with occasional Saturday mornings

Location
Lake Elmo, MN

Reports to

Branch Manager

Responsibilities

CCCU is looking for a responsible lead bank teller to supervise and coordinate the activities of the teller team. The successful candidate will lead by example for the “frontline” of our credit union and will play a fundamental role in achieving our member satisfaction and company goals. We are looking for candidates that will be comfortable making dozens of transactions daily and communicating with different types of members, while serving as a member advocate and educator to help our clients be financially successful. Sales, banking, leadership and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, self-driven, and familiar with financial institution regulations.
 
Job Description

Job Application


Skills

High School diploma required, Associates or Bachelor’s degree preferred. Minimum 4 years of teller experience in banking, personal banking, retail banking or financial services or 2 years’ cashiers experience. Excellent communication and time management skills with high attention to detail and accuracy. Superior customer/member service skills. Basic PC knowledge and familiarity with electronic equipment.

Member Connections Specialist - Call Center Representative


Schedule

Monday through Friday with occasional Saturday mornings

Location
Maplewood, MN (Part-time)

Reports to

Member Connections Manager

Responsibilities

CCCU is looking for a Member Connections Specialist for our credit union’s Call Center. You will serve as the liaison between our company and its current and potential members through phone calls, emails and chats. The successful candidate will be able to accept ownership for effectively solving member issues, complaints and inquiries, including simple banking transactions, while keeping member satisfaction at the core of every decision and behavior. You will also educate our members on credit union products and services that will help them be financially successful.
 
Job Description

Job Application


Skills

High school diploma required with Associates or bachelor's degree preferred. Previous experience in a customer support role/call center environment. Proven superior customer service skills including ability to cross-sell products and services. Strong phone and verbal communication skills, along with active listening. Good written/chat communication skills. Ability to multi-task, set priorities and manage time effectively. Team player with high attention to detail, accuracy and thoroughness.

Member Engagement Specialist - Personal Banker


Schedule

Monday through Friday with occasional Saturday mornings

Location
Shoreview, MN (CCCU)
St Paul, MN (CCCU)

Reports to
Branch Manager

Responsibilities

CCCU is looking for a Member Engagement Specialist (MES), the credit union’s version of a personal banker. You’ll be responsible for assisting our members in opening and managing their accounts and finances by building long-term relationships and cross-selling the products and services that will help them be financially successful. We are looking for excellent communicators with solid knowledge of banking processes and products. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, is self-driven, and familiar with financial institution regulations.
 
Job Description MES

Job Application


Skills

Proven experience as a personal banker or credit union equivalent; experience in sales and customer service is a plus. Knowledge of personal banking practices and regulations. Familiarity with banking software; excellent use of MS Office. Ability to work diligently and independently to meet goals with high attention to detail, accuracy and thoroughness, with little supervision. Excellent communication skills. Member-oriented approach to handling problems with a positive attitude. High School diploma required, Associates or Bachelor degree preferred. 2+ years prior credit union or banking experience preferred.

System Administrator


Location
St Paul, MN

Reports to

Infrastructure Manager

Responsibilities

Provides system support to the activities and resources required to provide quality computer operations processing.
 
Job Description

Job Application


Skills

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience required. CompTia A+, CompTia Network+ certifications or equivalent recent experience preferred. Current Microsoft Windows desktop operating system certification or equivalent experience. Must have a System Administrator level computer certification as approved by the Credit Union. Experience with Hyland OnBase, Fiserv Spectrum platforms, and the current BIA software preferred. Three to five years of credit union experience preferred. Must be a licensed driver with a working automobile available to you at all times. Strong process engineering and analytical skills. Strong interpersonal skills (verbal and written) with the ability to gain consensus across a diverse group of users. Strong PC skills utilizing spreadsheets and word processing. Ability to work remotely. Have access to high speed and reliable Internet access. Ability to work in a computerized environment. Excellent communication, customer service and organizational skills required. Strong documentation skills require the ability to write technical documentation, routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Able to respond to problems and challenges in non-scheduled hours of operation, including the need occasionally to work evenings, weekend days, and holidays.

Teller


Schedule

Monday through Friday with occasional Saturday mornings

Location
Shoreview, MN
St Paul, MN

Reports to

Branch Manager

Responsibilities

CCCU is looking for a responsible bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our member satisfaction and company goals. We are looking for candidates that will be comfortable making dozens of transactions daily and communicating with different types of members, while serving as a member advocate and educator to help our clients be financially successful. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, self-driven, and familiar with financial institution regulations.
 
Job Description

Job Application


Skills

High school diploma required, Associates or Bachelor's degree preferred. One year of teller experience in banking, personal banking, retail banking or financial services or 2 years’ cashiers experience. Excellent communication and time management skills with high attention to detail and accuracy. Superior customer/member service skills. Basic PC knowledge and familiarity with electronic equipment.

How To Apply

Submit a resume and application (PDF) to jobs@cccu.com. You can also mail your application to City & County Credit Union, Attn: Human Resources, 144 11th St E, Saint Paul, MN 55101.

Job Application

TIP - if you are having trouble viewing or completing City & County's application, make sure to download Adobe Acrobat reader on your device.

Benefits & Support

At City & County Credit Union, we’re committed to providing a foundation of support for our employees in and outside of the office with an extensive benefits and compensation package. For a complete list of our benefits view the Benefits Overview.

Benefits Overview

Health & Wellness

Enjoy low-cost medical, dental and vision insurance including fitness reward programs & an HSA with employer contributions.

Plus, opt in for supplemental coverage to offset the cost of expenses not covered by insurance.

Beyond insurance coverage, focus on your wellness with paid vacation, sick days & holidays.

Retirement & Financial Wellbeing

Plan for life beyond your career and your overall financial wellbeing with a matching 401(K) program and a pension plan.

Meet with our team of Financial Advisors to create a plan that works for you and your entire family.

Development

Your success, is our success.

We want to help you reach your career goals and keep moving forward.

Cover the cost of college with our tuition reimbursement program, create a career map with our job shadow program and attend trainings to keep growing your skills.

Join
Our
Team

join our team

Each year, City & County Credit Union hosts an all employee volunteer day to make an impact in the communities we serve.

2020 Impact Day Group
washing dishes at food serving event

Employees receive 16 hours of paid volunteer time to actively live out the 'People Helping People' credit union philosophy.

Employee at blood drive

Today & always – we like to celebrate our team of employees by hosting events for all to take part in!

Valleyfair employee event
Distributing free ice cream bars

Who says fun is only for after 5:00 PM? Not us. Each month we host fun activities & events like our annual Peeporama contest!

Peeps traveling award
2 employees at Snow Park

Tools & Resources

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