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COVID-19
Updates

At City & County Credit Union, during the best and even most challenging of times, our top priority will always be the financial well-being of our member owners.

To keep our employees, members & communities safe, we’re taking the following proactive and precautionary measures:

  • CLOSED LOBBY AREAS - Lobby areas are temporarily closed until further notice at all Minnesota locations. Drive-ups remain open. We'll continue to update you as the circumstances change and our plans to resume lobby service evolve.
  • DRIVE-UPs - Drive-ups remain open normal hours and we'll offer as many of our normal lobby services from the drive-up as we can.
  • SAFE DEPOSIT BOXES - If you need access to your Safe Deposit Box, please make an appointment.
  • GENERAL MILLS EXCLUSIVE - To keep our members, employees and partners safe, our branch locations within General Mills facilities follow expectations set by General Mills corporate. View current GMI branch hours.

Safely Manage Your Money

Although our branch lobbies are temporarily closed, know that we are still open for business and here to help you manage & access your money. Use our guide below to figure out the best way to connect with us – all while staying safe & healthy.

We're Here to Help

Facing a financial hardship? We're here to help. As your not-for-profit financial cooperative, we're committed to providing you support and guidance during this unprecedented time to ensure the safety of your finances with genuine solutions that fit your need.

Get Money Fast | Relief Loan

Borrow up to $3,000 to get the money you need now with rates as low as 3.99% APR and terms up to 24 months.  Call (651) 225-2700 for more details or select 'Relief Loan' within our online application.

Contact US

APR = Annual Percentage Rate. Rates effective 3/17/2020. Offer valid through emergency COVID-19 period and subject to change without notice. Actual rate based on applicant's credit qualifications and loan terms. Terms only up to 24 months. Monthly payment per $1,000 for 24 months at 3.99% APR is $43.43. Valid for new loans only. Some exceptions may apply. Call us for complete details. Insured by NCUA.

Your Funds are Safe

At City & County Credit Union the safety and security of your accounts is our top priority. Your funds are insured up to $250,000 by the National Credit Union Administration (NCUA).

In addition, we’ve partnered with Excess Share Insurance Corporation (ESI), a licensed property and casualty insurance company, to provide an additional $250,000 in savings coverage to qualifying accounts – in addition to the NCUA coverage of $250,000.

As a result of the combination of these coverages, savings deposits in CCCU are covered up to $500,000.

Small Business Resources

At City & County, we know, now more than ever, small businesses play a crucial role in our community. Stay up to date on resources available to you as a small business owner and how CCCU can help during this unusual time.

Small Business Resources

COVID-19 Updates

Stay up-to-date on all things City & County Credit Union and COVID-19 with our most recent updates.

Monday, November 23 | Safely Manage Your Money
Thursday, November 19 | Lobbies Closing November 23
Thursday, July 9 | Capacity Controlled Lobby Access
Tuesday, June 16 | Mill City Hannibal Lobby Acess
Wednesday, May 27 | Appointment-Based Lobby Access Coming Soon
Friday, April 24 | Stay Connected to your Accounts
Monday, April 6 | Update Your Direct Deposit Information
Tuesday, March 31 | Annual Meeting Postponed
Thursday, March 26 | We're Still Open for Business
Tuesday, March 24 | We're Here to help with Financial Solutions
Wednesday, March 18 | Lobbies Closed, Drive-Ups Open
Monday, March 16 | Our Commitment Remains, an update from Pat Pierce CEO/President

Protecting your Information

With the increasing amount of updates and information being continually sent out, it’s important to stay alert for fraudulent emails and scams. Protect yourself with our simple tips:

  • Never click on links in emails from unknown senders
  • Don’t accept friend requests from unknown people on social media networks
  • Delete all text messages with unknown numbers and suspicious links
  • Do not give out personal information unless you have initiated contact
  • If you’re unsure if a caller is reputable, hang up and call the organization directly

For more tips & tricks, visit our Fraud & Identity Theft page.

Fraud & Identity Theft

Digital Banking Solutions


Manage your money from the comfort of your home with our Digital Banking Solutions.

Learn More

FREE Online Learning for Kids

Embrace remote learning with our FREE online resources. Play interactive games focusing on saving, download coloring sheets & more!

Youth Resources

Center for Disease & Prevention

Stay up to date on COVID-19 prevention tips, symptoms and how to prepare your family.


CDC Updates

Find a
Branch


Visit one of City & County’s 8 Minnesota metro locations near you.

Find a Branch