Frequently Asked Questions

What is a Credit Union?

A credit union is a not-for-profit financial cooperative. It is member-owned and controlled through a board of directors elected by the membership. CCCU members enjoy better loan rates, fewer fees, attentive service and a wide range of value-added benefits.

Who can join City & County Credit Union?

Anyone who lives, works, worships or attends school in Ramsey, Washington, or Northern Dakota County, as well as relatives of current members, and employees of select companies.

Are Savings Accounts Insured?

Yes. All savings accounts are insured up to $250,000 by the NCUA, the National Credit Union Administration, an agency of the federal government.

What is City & County Credit Union's routing and transit number?


How do I log in to online banking?

To access your account, use your Account Number as your User ID and your ATLIS Phone Teller PIN as your Password.

What do I do if I forgot my online banking password?

If you have forgotten your password or have locked yourself out, use our Password Reset tool and we will email you a temporary password. You may also call us at (651) 225-2700 or 1 (800) 223-2801 for further assistance.

What is the address for sending in deposits and loan payments?

City & County Credit Union
144 11th Street E
Saint Paul, MN 55101

What is the address for sending in lien cards?

City & County Credit Union
1659 Cope Ave E
Maplewood, MN 55109

What holidays are City & County branches closed?

New Year’s Day - January 1 
Martin Luther King Day - Third Monday in January
Presidents Day - Third Monday in February
Memorial Day - Last Monday in May
Independence Day - July 4 
Labor Day - First Monday in September
Columbus Day - Second Monday in October
Veterans Day - November 11
Thanksgiving Day - Fourth Thursday in November
Christmas Day - December 25

Tools & Resources