Contact

Have a question? Need help? We're here for you! Contact us by phone or simply complete the form below.

Never include non-public personal information such as account or social security number when sending an unsecured e-mail. If you have specific questions about your account, please use our secure message center in PC FIRST by logging in and clicking on the "Contact Us" button.


Send
By phone or fax:
Phone: (651) 225-2700
Toll Free: (800) 223-2801
Fax:  (651) 779-9486

ATM & Shared Branching Locator

24 Hour Services:
ATLIS Free Telephone Teller
(651) 225-2772 or (800) 952-8527

PC FIRST online access - If you have specific questions about your account, please use our secure message center in PC FIRST by logging in and clicking on the "Contact Us" button.

Click Here To Contact Us By Email

Phone Center Hours
Monday - Friday 7:30 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - noon

Locations
In addition to our locations below, you can enjoy convenient access to your account at over 6,800 locations nationwide through our network of shared branches.

Downtown Office: 
Driving Directions
144 11th Street East
St. Paul, MN 55101-2380

Lobby Hours:
Monday - Thursday 8:30 a.m. - 4:30 p.m.
Friday   8:30 a.m. - 5:30 p.m.

Drive Up:
Monday – Friday 7:30 a.m. - 5:30 p.m.
Saturday  9:00 a.m. - noon

Maplewood Office: 
Driving Directions

1661 Cope Avenue East
Maplewood, MN 55109-2614

Lobby Hours:
Monday - Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.
Saturdays 9:00 a.m. - noon

Drive Up:
Monday – Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.
Saturday  9:00 a.m. - noon

Eagan Office:
Driving Directions
1420 Yankee Doodle Road
Eagan, MN 55121-1893

Lobby Hours
Monday - Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.
Drive Up:
Monday – Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.

Lake Elmo Office:
Driving Directions

8500 Hudson Blvd N.
Lake Elmo, MN 55042

Lobby Hours:
Monday - Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.

Drive Up:
Monday – Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.
Saturday  9:00 a.m. - noon

Currency and coin orders are available at each office. Coin/currency must be called-in at 651-225-2700 one hour prior to pick up. The person making the pickup will be asked for identification and to sign for the funds.

Travel Financial Contact List

To report a lost ATM or debit card after hours, in the United States call 1-888-241-2510 or
1-909-941-1398 (collect when calling outside the US). If your card is blocked or you have received a call from Falcon in regard to suspicious activity on your card call 1-888-241-2440 (USA) or 1-909-941-1034 (collect when calling outside the US). To report a lost or stolen Visa Card, call 1-800-449-7728. Outside of the U.S., please call 1-800-VISA911 or 410-581-9994.

For general questions on your Visa card after hours, please call 866-820-5862.

Linked sites are not under the control of City & County Credit Union (CCCU). CCCU is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Security and privacy policies may differ from those practiced by CCCU. The credit union does not represent either the third party or the user if a transaction is entered into with a linked site